what our customers say
We Believe in Integrity and Professionalism
Dawn RoffeyNovember 14, 2023
D9 did a fantastic job on our kitchen renovation replacing our countertops. I researched several companies, as we managed this ourselves. Great customer service and communication throughout the entire process. Would highly recommend!
Robert CagleSeptember 22, 2023
Very professional and knowledgeable. They made my clients kitchen remodel dream a reality. Would highly recommend them for your next kitchen renovation.
Katie DelaneySeptember 8, 2023
I own a small home building company here in Central Florida and utilized Division Nine for my cabinets and countertops on my most recent project. Having built homes for years I know exactly how what to look for when it comes to the quality of materials and install quality. Well they truly did a phenomenal job. From the very beginning I felt like a priority, Lauren and their office staff kindly held my hand the entire way. We designed the kitchen and they allowed the homeowners to select their countertops of choice. When the home was ready, they arrived on-time for their install and knocked the entire house out in one day. Their cabinets turned out beautifully, and well crafted. The countertops were templated the very next day and installed about a week later. They also look fantastic! We did find one minor issue with a small crack in a door frame, but once brought to their attention they came out and changed the door the very next day. The service was excellent from top to bottom and I would recommend them to anyone looking for countertops and cabinets in their home. Thanks Division Nine for being a valued partner of Kustom Homes!
Jack OdenAugust 3, 2022
The D9 team was great. We had some fits and starts on our end for our countertop replacement and the sales and design folks were flexible. When we finally decided to start, D9 was ready roll. The measurement tech was fast and accurate. The installation team was quick. They identified a problem and got it fixed. The result is exactly what we wanted. D9 is friendly and professional. We recommend them for your countertop replacement.
Tiffany BaileyJuly 2022
Leon BothaApril 28, 2022
After a long search and multiple fights with other companies, these guys were a breath of fresh air. They came out to quote immediately and the cabinets were ready pretty fast. Other had quoted lead times of 12 weeks or more. These guys have excellent pricing and the service is impeccable, from the sales team to the install team. All very professional and friendly and kept us informed every step of the way. I would highly recommend them….these guys are great!!!!. I added a before pic and some afters. Great job!!!!
Rasheea GrantDecember 29, 2021
Timmy RupeiksDecember 13, 2021
Troy and his team were top notch. They were patient with us as we decided on which material we would be using and they did a stellar job at a fair price--we ended up going with granite for our project. Hard to beat the quality for the price, and I did a lot of comparison shopping, so happy to recommend the Division Nine team. Keep up the good work!
leila williamsOctober 27, 2021
Very professional, attentive, and friendly service. Prices were competitive and our countertops were Installed in less than 2 weeks. Could not be happier with our saleswoman, Tiffany, and the communication she provided throughout the entire process.
John McDonaldOctober 16, 2021
Kaylee NaymanOctober 7, 2021
Division 9 did a beautiful job replacing our bathroom sinks and countertops! We are so happy with the end result. From start to finish it was such an easy process with great customer service. Tiffany helped us from the beginning and made the process smooth and easy! Highly recommend division 9!!
Dolores LeetzOctober 5, 2021
Just had quartz countertops put in my home in The Villages. Loving them. Tiffany did an excellent job supporting me through the process. She went out of her way to find exactly what I was looking for and she kept in constant communication. The gentleman who installed the countertops did a great job and it was a lot faster than I thought it would be. There was a dent in the sink and they went back to Orlando, got a new one, came back and installed it. Couldn’t be happier - makes a huge difference in my kitchen. Recommend Division Nine highly and I’m a very satisfied customer!!!!
Bessie WSeptember 21, 2021
If you're in the market for reasonable pricing granite countertops AND looking on CRAIGSLIST, do yourself a favor - STOP and GO with D9! Not only will you receive excellent pricing but outstanding customer service. Save yourself the unnecessary stress of wondering who you are dealing with and go with a reputable and reliable company. I'm so glad I did.
Michelle PasciakSeptember 21, 2021
April SmithSeptember 18, 2021
Division 9 is a great place to work with for cabinets and countertops. Responds quickly and friendly service
rickdsiSeptember 18, 2021
I highly recommend D9 for all countertop and cabinet needs.
Tiffany BaileySeptember 18, 2021
Maria MederosJune 5, 2021
Troy was very responsive and prompt. Rob & Dale did a great job installing my kitchen cabinets. All of them are cordial & professional, and a pleasure to do business with. I would give them more stars if possible!
Chris JohnstonSeptember 18, 2021
They did an amazing job. I would recommend them to anyone. I couldn’t be happier with their work!
Randy HatfieldApril 23, 2021
They installed my kitchen cabinets and did an amazing job! Their workmanship and attention to detail is top notch. Worth every penny!!!!!
Kristina TecklenburgMarch 6, 2021
Extremely professional and great customer service. Field guys were awesome!
Amanda ParahFebruary 16, 2021
Troy, Tiffany, Renee, April were all amazing! Highly recommend Division Nine to anyone looking for countertops, in a few months I'm going to use them again to re-do my bathroom cabinets and countertops! The installers were friendly, cleaned up after themselves and even helped carry out my old island. Hands down one of the best I've worked with, thank you!
Michael MckenzieFebruary 9, 2021
Outstanding customer experience. Helpful knowledgeable and willing to go the extra Mile to get the job done. Highly recommend
Amazing customer service. All aspects of this company was professional. All appointments were on schedule and on time. Quality was the focus of this job and that made the whole process worthwhile.
Granite countertops (fabrication and installation)12/21/2020
Division Nine was professional, fast and highly skilled. Our granite countertops look amazing. They make our kitchen and butlers pantry look like something out of a model home. Absolutely perfect! I highly recommend Troy and his team at Division 9.
Remodeling - Kitchen12/21/2020
Our countertops arrived on the day they were promised. Installers did an amazing job. They were very knowledgeable and cleaned and sealed everything before they left. I couldn't be happier with the results. I will definitely be using Division 9 again
Remodeling - Kitchen & Bathroom12/21/2020
Overall, we had a very good experience with Division 9 for our kitchen remodel. Everything went well from the initial design consultation with Troy, the owner, to the finished work. Pride in workmanship is obvious and the work is meticulous. Kitchen turned out beautiful. We will be using them again on our other house.
kit countertops and porcelain panels for shower12/08/2020
Perfect communications were great and were given updates as the job went on.
I’ve used Division Nine on 3 separate occasions and all have been outstanding. Troy and his team are punctual, respectful, and incredibly thorough. They have a great selection of countertops too!
Troy and his team were great.
Liz VNovember 3, 2020
Division 9 installed quartz countertops in our kitchen. From planning all the way through installation everyone who worked with us on their team was excellent & very accommodating to our needs. We are extremely happy with the finished product & highly recommend them!
Katrina Denson-GrantAugust 28, 2020
Alexander ReidJuly 23, 2020
I've used Division Nine on two separate occasions and the experience has been perfect each time. Troy and his team are quick, efficient, and have a great selection of surfaces. The communication between the installation team, and the office team are excellent. They clearly gave expectations on timelines, schedules, and how to properly care for your stone. I would highly recommend Division Nine to anyone looking for new countertops and/or cabinetry.
damienhpJuly 22, 2020
Troy and his team were fantastic. From the initial estimate through installation, Troy was there each step of the way. The install team was courteous and professional. Our center island is large and required nearly two whole slabs of quartzite, which had to be seamed. The seam came out great. Highly recommend Division Nine.
Denise DaReJune 23, 2020
I absolutely LOVE my new kitchen!! I couldn't be happier with the job Troy (owner) and his team did for me. The entire process from the beginning to the end was seamless. Troy is such a professional and pleasant person. His overall goal was to make sure we were happy. Now that's good customer service!! The workmanship is impeccable! His team truly knows their craft/art. I hope my photos to this review. I wish I could post more. Thank you Division 9, you are awesome!
CarolandMark CJune 7, 2020
ivancica9976June 2, 2020
If you’re looking for ultimate customer service and excellence in workmanship, then Division9 is the only place. Thanks again to Troy and the team for an amazingly well done job!!! You guys are serious professionals in this field.
Gerry BoenemanMay 31, 2020
Troy and the whole team at Division 9 were the most professional and courteous team we used throughout our whole remodel. They called the day before to confirm and let us know what time we should expect them, and then did an amazing job on the install. Everyone that comes over comments about how awesome our new Quartz tops look, they're the showpiece of the house. Great job by everyone at Division 9, we highly recommend them and would definitely use them again!!
Roy WilkinsonMay 27, 2020
What a great company! Everyone was friendly, helpful, knowledgeable, and on time. Great selection to choose from and quick turn around. I highly recommend D9 for all of your countertop needs. Thank you Troy, Tiffany, and team, our family will enjoy our kitchen for years to come.
Manager-Terrie The Daytona PeninsulaMay 12, 2020
Troy and his staff were a pleasure to work with. I am the manager of a 22 story building. It is refreshing for a vendor to actually follow the rules in our building. They were very tidy as well. They were prompt in quoting the job and prompt in getting our installation completed. It was an excellent job. Troy worked with me in getting our design perfect! I would highly recommend Division Nine for your kitchen countertop needs as well as bathroom counters.
Ashley CummingsMay 7, 2020
Division 9 did custom counter tops in my kitchen. Customer service was perfect. An error was made and they fixed it in one day, no questions asked. Highly recommend.
Nancy TedeschiMay 7, 2020
Awesome service and my countertop is beautiful. Thank you so much for making my home beautiful.
Jeffery MooreApril 18, 2020
Troy and the crew at Division 9 did everything right—fast, affordable, and the countertops look great! I highly recommend Division 9!
Christie ArturaApril 6, 2020
Division Nine just completed my granite countertops and they look beautiful!!! Troy the owner is so responsive and provides excellent customer service and James and other installation team did such a great job! They were always on time, professional, cleaned up after job was complete and made sure I was 100% satisfied before leaving. They were recommended to me by a good friend and client of mine and I would definitely recommend them to anyone in need of these services.
Dewey WilliamsMarch 25, 2020
This is a great business if you're looking to purchase granite and countertops. I've worked for this company for over 15 years and customer satisfaction is a priority.
Jay OrtizMarch 24, 2020
Good company to work with. Great culture. Very professional. If your looking for a home where you can make the best of your skills and surround yourself with people that are smart, humble and hard working this is the place for you!
John SchmittMarch 23, 2020
The best countertop company we have ever worked with. Troy knows his business and bent over backwards to ensure everything went smoothly. We liked him and his business so much we have them doing our master bathroom. If you want honest quality work just stop by Division 9!
Omar GarciaAugust 21, 2019
(Translated by Google) Good morning they are great (Original) Buen dia son buenísimos
Kelvin CarbajalJune 19, 2019
Thomas KeltyMay 26, 2019
Bryan BoganJanuary 9, 2019
Harold LuyandaSeptember 22, 2018
David OrtizNovember 20, 2019
Ginny BlakeNovember 20, 2019
The absolute WORST customer service! Spoke with both office and management personnel and they do not care about customer service at all! This place is only in business for turn key builder grade counters and does not care to even speak to individuals wanting something for their own home.